Terms & Conditions

You are not allowed to copy, or modify the app, any part of the app, or our trade marks in any way. You are not allowed to attempt to extract the source code of the app, and you also should not try to translate the app into other languages or make derivative versions. The app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, still belong to the University of Zürich, WHO Collaborating Centre for Travellers’ Health.

The University of Zürich, WHO Collaborating Centre for Travellers’ Health is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app at any time and for any reason. 

The ITIT-Travel Health app stores and processes personal data that you have provided to us. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the ITIT-Travel Health app does not work properly or at all.

The University of Zürich, WHO Collaborating Centre for Travellers’ Health makes no warranties or representations regarding the contents, appearance, completeness, technical specifications, or accuracy of the app. The University of Zürich, WHO Collaborating Centre for Travellers’ Health disclaims all responsibility relating to, and shall not be liable for any use of, the app, the results of such use, or the reliance thereon. The responsibility for the interpretation and use of any content, including third-party content, lies solely and exclusively with the user. The use of this app is not a substitute for expert travel medicine consultation and does not replace pre-travel health advice.

WHO Collaborating Centre for Travellers’ Health

WHO accepts no responsibility whatsoever for any inaccurate or incomplete information or data that may be posted in the app and expressly disclaims any liability for damages as a result of its use. The responsibility for the interpretation and use of the content lies with the user. WHO assumes no responsibility or liability for any consequence resulting directly or indirectly from any action or inaction users take based on or made in reliance on the information and data available in the app.

Official delimitation of areas and borders are being updated and might not reflect the official position of the World Health Organization. Country borders or names do not necessarily reflect the World Health Organization’s official position. Any maps are for illustrative purposes and do not imply the expression of any opinion on the part of the World Health Organization, concerning the legal status of any country,  or territory, city or area or of its authorities or concerning the delimitation of frontiers or boundaries. Dotted and dashed lines on maps represent approximate border lines for which there may not yet be full agreement.

The designations employed and the presentation of the material in this dashboard (including the terminology used to refer to countries, territories and areas and the representation of countries, territories and areas, including the delimitation of frontiers or boundaries) follow exclusively the institutional style and practice of the University of Zürich and may be at variance with those used by the World Health Organization. They do not imply the expression of any opinion whatsoever on the part of the World Health Organization concerning the legal status of any country, territory, city or area or of its authorities, or of the delimitation of frontiers or boundaries.

Any reference to third parties or the mention of specific companies or of certain manufacturers’ in the app does not imply that they are endorsed or recommended by the World Health Organization in preference to others of a similar nature that are not mentioned. 

Nothing in or relating herein or to the use of the app shall be deemed a waiver of any of the privileges and immunities enjoyed by WHO under national or international law and/or as submitting WHO to any national court jurisdiction.


Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but University of Zürich,  WHO Collaborating Centre for Travellers’ Health cannot take responsibility for the app not working at full functionality if you do not have access to Wi-Fi, and you do not have any of your data allowance left.

If you are using the app outside of an area with Wi-Fi, you should remember that your terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third-party charges. In using the app, you are accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e., region or country) without turning off data roaming. If you are not the bill payer for the device on which you are using the app, please be aware that we assume that you have received permission from the bill payer to use the app.

University of Zürich, WHO Collaborating Centre for Travellers’ Health cannot always take responsibility for the way you use the app i.e., you need to make sure that your device stays charged – if it runs out of battery and you cannot turn it on to avail the Service, University of Zürich, WHO Collaborating Centre for Travellers’ Health cannot accept responsibility.


Content in the app has been translated by third parties and University of Zürich, WHO Collaborating Centre for Travellers’ Health is not responsible for the accuracy of such translated content. In the event of any inconsistency between the English and any other language version, the original English version shall be the binding and authentic version.


At some point, we may wish to update the app. The app is currently available on Android & iOS – the requirements for both systems (and for any additional systems we decide to extend the availability of the app to) may change, and you will need to download the updates if you want to keep using the app. 

University of Zürich, WHO Collaborating Centre for Travellers’ Health does not promise that it will always update the app so that it is relevant to you and/or works with the Android & iOS version that you have installed on your device and accepts no liability for any errors or omissions in this regard. However, you promise to always accept updates to the application when offered to you. We may also wish to stop providing the app and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

Changes to The Terms and Conditions

The Terms and Conditions may be updated from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page.

These terms and conditions are effective as of 2021-07-26

Contact Us

If you have any questions or suggestions about the Terms and Conditions, do not hesitate to contact us at info@itit-travelhealth.org.

This Terms and Conditions page was generated with input from App Privacy Policy Generator

Privacy Policy

These terms and conditions are effective as of 2021-07-26

The University of Zürich, WHO Collaborating Centre for Travellers’ Health built the ITIT-Travel Health app as a free app. This project is funded by a grant from the Swiss National Science Foundation (320030_192653, awarded to Prof. Patricia Schlagenhauf). This SERVICE is provided by the University of Zürich, WHO Collaborating Centre for Travellers’ Health at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of personal information if anyone decides to use our service.

If you choose to use our service, then you agree to the collection and use of information in relation to this policy. The personal information that we collect is used for providing and improving our service. We will not use or share your information with anyone except as described in this privacy policy.

The terms used in this privacy policy have the same meanings as in our Terms and Conditions, which is accessible at the ITIT-Travel Health website and app unless otherwise defined in this privacy policy.

Information Collection and Use

For a better experience, while using our service, we may require you to provide us with certain personally identifiable information, including but not limited to, survey responses, login details: anonymous device/cloud pairing, internet protocol (IP) address, generated installation ID (app), geographical location, age, telephone number, gender, email address, medical information, type of travel, duration of travel, destination, and smoking status.

Data recording and source data

The data will be stored on the ITIT platform hosted by Google in Zürich. The server is automatically backed up daily and complies with state-of-the-art data requirements. At the conclusion of data collection, the final anonymised dataset will be exported in CSV format and stored together with the relevant metadata for the purposes of analysis on local University of Zurich servers. Upon data entry by the study participant, data will be stored in the internal storage space of the smartphone application. Thereby no other app can access the data. Data will be sent periodically via a SSL-secured http request to the ITIT Platform. A background process of the smartphone application is activated automatically when a Wi-Fi or 3G-connection is detected and transmits the data automatically. It does not require the intervention of the user. For the collection of passive data, public application program interfaces (APIs) will allow programmatic queries based on parameters such as longitude, latitude and time. A web front end will allow exportation of the collated data for further analysis. Data from the daily surveys and the location data will be stored in the mobile’s database and transmitted to the server on an hourly schedule.

Confidentiality and coding

Project data will be handled with uttermost discretion and is only accessible to authorized study personnel who require the data to fulfil their duties within the scope of the research project. On project specific documents, participants are only identified by a unique participant number. 

Each respondent will give explicit consent through a digital consent form, as outlined above. An ethical authorisation was obtained from the Swiss Ethics Committee ((BASEC 2020-02292) for this project. All aggregated data are anonymized, and in line with the Swiss Federal Act on Data Protection as described by the Federal Data Protection and Information Commissioner (FDPIC). To ensure that anonymity is maintained, the exact GPS itineraries of individual travellers will not be shared; instead, environmental exposures will be given in aggregate form. Data security will be ensured at every point of the collection and the transfer. The app will be designed according to GDPR, so that the user remains in control of the data at any given time. Data protection and privacy is key to this project. It is required by legislation, and it is mandatory to build and maintain trust with the travellers. Data protection means allowing access to data only to parties that have received explicit informed consent by the data owners. In addition to that, data security implies management of the data based on security aspects, regular verification that security is continually assured, and protection against data loss.

Main safety and security features: 

• The ITIT platform is hosted in Zürich, Switzerland on the Google server then copied to the server at the University of Zürich.

• Yearly external security audits. 

• Data are encrypted using multi-level encryption, allowing granular sharing of specific data sets. 

• Data traffic from and to server via HTTPS. Connection and all safety tokens using perfect-forward   secrecy.

The data detailing the exact GPS itinerary of each traveller will not be shared, as the potential for identification of individual travellers is too high; instead, aggregate data on environmental exposures will be shared for each traveller. 

Retention and destruction of study data 

The health-related data are stored for 10 years after the publication of the study and will be archived on the server at the University of Zürich. We will preserve the data for 10 years on University servers and also deposit it in an appropriate data archive at the end of the project .

Log Data

Whenever you use our service, in the case of an error in the app, we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing the service, the time and date of your use of the service, and other statistics. 


Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our service;
  • To provide the service on our behalf;
  • To perform service-related services; or
  • To assist us in analysing how our service is used.

We want to inform users of this service that these third parties (Google Firebase) have access to your personal information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Links to Other Sites

This service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the privacy policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

The ITIT app has an associated website with more information for participants and its own terms and conditions and privacy policy. We advise you to read through them carefully. 


Changes to This Privacy Policy

We may update our privacy policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new privacy policy on this page.

This policy is effective as of 2021-07-26.

Contact Us

If you have any questions or suggestions about our privacy policy, do not hesitate to contact us at info@itit-travelhealth.org.This privacy policy page was created with the help of privacypolicytemplate.net and modified/generated by App Privacy Policy Generator